Our Reviews
Luther P|2025 GMC Yukon
Confirmed Sales Customer
4/6/2025
Good experience. No high pressure sales tactics. Everyone I spoke with were personable friendly and knowledgeable. I would liked to have had a larger inventory of the vehicle I was interested in.
Michael Johnson
4/8/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (205) 718-7565 to discuss your concerns, as your satisfaction is of utmost importance to us.
PELL CITY, AL
Dale D|2014 GMC Acadia
Confirmed Service Customer
4/10/2025
They told me to come down so they could install a recall of an airbag. Been waiting a long time for this bag to come in and be Available. So I go in, they take my vehicle in the back while I wait for about 50 minutes. The manager came and told me they did not have the right colored airbag, will have to order and wait for it to come in. So why did they tell me on the phone that they had it and to come in at 1:00? Waist of my time.
4/11/2025
We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (205) 718-7565 at your earliest convenience to discuss how we can turn this experience into a positive one.
TRUSSVILLE, AL
Raymond M|2014 GMC 2500HD Sierra
Confirmed Service Customer
4/18/2025
The service is excellent , the team that worked on my truck inspected and cleaned and adjusted the brakes, still have 80% on brakes 83k . Brakes like a new truck. I brought the truck in the afternoon before the appointment was 7AM the next morning . Good job great team and I would say all around improvement since covid.
4/20/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
IRONDALE, AL
Glenn J|2021 GMC Yukon
Confirmed Service Customer
4/21/2025
Received good service as usual
4/22/2025
Glenn, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
BIRMINGHAM, AL
Jonathan G|2024 GMC Sierra 1500
Confirmed Service Customer
4/21/2025
Standard mileage oil change and vehicle maintenance appointment. As always, the Courtesy service team did exemplary job across the board. The service team at Courtesy continues to keep focus on strong customer service and getting the job done. I sincerely appreciate the job they do.
4/22/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
SPRINGVILLE, AL
Adrian G|2025 GMC Sierra 1500
Confirmed Sales Customer
4/22/2025
Keith and Tommy were very professional and provided exceptional customer service.
Steven Rice
4/23/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy GMC INC.! We hope you have a great day!
Hoover, AL
James T|2024 GMC Sierra 1500
Confirmed Service Customer
4/23/2025
Alway's a pleasure doing business with Courtesy!
4/24/2025
James, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
ONEONTA, AL
Lynda M|2017 Buick Envision
Confirmed Service Customer
4/13/2025
Speedy service. Pleasant people
4/14/2025
Lynda, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEEDS, AL
William E|2025 GMC Canyon
Confirmed Sales Customer
4/14/2025
I knew what I wanted, and you had exactly that. Loving my 2025 Canyon. Mickey is a great salesman and made the whole process super easy
Michael Johnson
4/15/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
HAYDEN, AL
Rebecca C|2025 GMC Acadia
Confirmed Sales Customer
4/15/2025
I initially contacted the dealership through the internet. Taylor was very helpful and answered all my questions. With the information she gave me I decided to visit the dealership. She introduced me to Chris Graf who was also extremely helpful. He was factual, informative, and willing to work with me.
Christopher Graf
4/26/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
MONTGOMERY, AL
Catherine P|2024 GMC Terrain
Confirmed Service Customer
4/16/2025
Very professional as usual. I hadbto leave my car, but my ride home with Mr. Nock was very entertaining. Thanks to Damon for his expertise.
4/17/2025
Catherine, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BIRMINGHAM, AL
Jerry M|2023 GMC Sierra 1500
Confirmed Service Customer
4/17/2025
Zack & Larry do their best to take care of me when come in.
4/18/2025
Jerry, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
MOODY, AL
Merlon P|2023 GMC Terrain
Confirmed Service Customer
4/26/2025
The employees i dealt with were very nice and helpful. i would recommend Courtesy to anybody.
4/28/2025
Merlon, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy GMC INC.! Thanks again for the recommendation, and have an amazing day!
LEEDS, AL
Donna W|2023 Buick Envision
Confirmed Service Customer
4/29/2025
Outstanding service as usual! Easy to set up an appointment. My car was quickly fixed and I didn’t have a long wait time.
4/30/2025
Donna, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Courtesy GMC INC. and we hope to see you again.
BIRMINGHAM, AL
Christopher H|2025 GMC 1500 Sierra
Confirmed Sales Customer
4/30/2025
Hard working, customer focused, and diligent with helping us complete our purchase. Thanks!
Steven Rice
5/1/2025
We appreciate you taking the time to leave us this feedback. We hope you have a great day!
MAYLENE, AL
Brian S|2024 GMC Sierra 1500
Confirmed Service Customer
5/1/2025
great experience
5/2/2025
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
TRUSSVILLE, AL
Austin K|2025 GMC 1500 Sierra
Confirmed Sales Customer
4/24/2025
Greg was amazing & it made the process
Gregory Trammell
4/25/2025
Austin, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
CHELSEA, AL
Charlie J|2015 Buick LaCrosse
Confirmed Service Customer
4/24/2025
Thanks for your help
4/25/2025
Charlie! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
BIRMINGHAM, AL
Glenda G|2022 GMC Acadia
Confirmed Service Customer
4/26/2025
Courteous employees. Kept me updated on status of service. Clean place to wait and drinks and snacks available.
4/28/2025
Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us!
BIRMINGHAM, AL
Steven O|2021 GMC 1500 Sierra
Confirmed Service Customer
4/29/2025
Quickest service I’ve had here. Bought the truck here in 2021 and it’s only been here. Service rep was informative and did a great job.
4/30/2025
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
SPRINGVILLE, AL
Marilee C|2023 GMC Sierra 1500
Confirmed Service Customer
4/29/2025
ZAC IS ALWAYS KNOWLEDGE AND HELPFUL WHEN WE BRING OUR TRUCK IN FOR SERVICE.
4/30/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TRAFFORD, AL
Richard G|2024 GMC Sierra 1500
Confirmed Service Customer
4/30/2025
Professional, courteous, friendly, and efficient.
5/1/2025
Richard, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!
TRUSSVILLE, AL
Hunter S|2025 GMC Sierra 1500
Confirmed Sales Customer
5/5/2025
Everyone was super helpful and worked with me to get the truck and deal that I was wanting.
Gregory Trammell
5/6/2025
Hunter, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
TRUSSVILLE, AL
James B|2024 GMC Sierra 1500
Confirmed Service Customer
5/13/2025
Prompt, friendly, knowledgeable. Many thanks!
5/14/2025
We are very happy to have provided you with such a positive experience! We hope you have a great day!
BIRMINGHAM, AL
William B|2023 GMC Canyon
Confirmed Service Customer
5/15/2025
Great service outstanding personnel.
5/16/2025
William, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy GMC INC.! We look forward to your next visit! Take care!
BIRMINGHAM, AL
Christopher B|2025 GMC 1500 Sierra
Confirmed Sales Customer
5/6/2025
Chris was great! He made the buying process simple.
Christopher Graf
5/7/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GALLATIN, TN
Joseph W|2025 GMC Terrain
Confirmed Sales Customer
5/7/2025
Mickey and Drew Lolley were great to work with, I recommend this dealership 100%
Michael Johnson
5/8/2025
Joseph, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
HAYDEN, AL
Peggy B|2020 Buick Envision
Confirmed Service Customer
5/9/2025
Friendly- did not have to wait long-
5/11/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
TRUSSVILLE, AL
Xavius A|2021 Chevrolet Tahoe
Confirmed Service Customer
5/9/2025
Excellent. In and out and in less than an hour
5/11/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
PINSON, AL
Caroline H|2023 GMC Acadia
Confirmed Service Customer
5/9/2025
Everyone smelled like weed
BIRMINGHAM, AL
Doug S|2025 GMC Sierra 1500
Confirmed Service Customer
5/13/2025
Everything done as expected, however, I was told on the phone that it would take 20-30 minutes to change out a tire and it took over 2 hours while I waited at the dealership thinking it was only going to take 30 minutes. There were no complications. All that was done was to put a new tire on a rim and put it on my truck.
5/14/2025
Doug, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (205) 718-7565.
LEEDS, AL
Michael M|2024 GMC Sierra 1500
Confirmed Service Customer
5/15/2025
took longer than expected to. Price was higher than expected.
5/16/2025
Michael, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (205) 718-7565 when you have a chance. Thank you, and we look forward to hearing from you.
ODENVILLE, AL
Raymond R|2015 GMC Terrain
Confirmed Service Customer
5/20/2025
Kyle took very good care of my service request and explained everything in detail
5/21/2025
Raymond, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
LEEDS, AL
Tina P|2023 GMC Terrain
Confirmed Service Customer
6/2/2025
I just love the service department, I never used a dealership for oil change or tire rotation until now. I have a coupon and was so impressed with the service department I now only come to Courtesy. The staff is always friendly and helpful and answers any questions, just a nice atmosphere.
6/4/2025
Tina, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LEEDS, AL
Newman N|2023 GMC Sierra 2500 HD
Confirmed Service Customer
5/15/2025
Excellent experience!
5/16/2025
Newman, we are very happy to have provided you with such a positive experience! Thank you again for choosing Courtesy GMC INC. and we hope to see you again.
HOOVER, AL
Marilee C|2024 Buick Enclave
Confirmed Service Customer
5/15/2025
ALWAYS GREAT SERVICE. READY ON TIME.
5/16/2025
Marilee, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
TRAFFORD, AL
Kenneth W|2024 GMC Sierra 1500
Confirmed Service Customer
5/23/2025
Tried to set up an appointment with the service department but was not called back. My service person that I was able to drop my truck off to gave me his business card and told me to call him on his direct line for my next service.
5/24/2025
Kenneth, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PELL CITY, AL
Jimmy P|2025 GMC Acadia
Confirmed Sales Customer
5/27/2025
Mickey was first class; he really helped my wife understand all the technology in her new vehicle
Michael Johnson
5/27/2025
We're happy you found our staff to be so supportive during your experience here at Courtesy GMC INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DADEVILLE, AL
Kirk M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
5/27/2025
Wonderful experience
Elmer Lolley
5/28/2025
Kirk, we're glad you had such a wonderful experience with us! Thank you for choosing Courtesy GMC INC. and we hope to see you again.
GUNTERSVILLE, AL
Joan K|2025 GMC 1500 Sierra
Confirmed Sales Customer
5/28/2025
Mickey did a fantastic job, Craig and Taylor were outstanding as well. I will be recommending this dealership to all my friends
Michael Johnson
5/30/2025
We're happy you found our staff to be so supportive during your experience here at Courtesy GMC INC. Please don't hesitate to reach out if there's anything additional we can do for you.
BIRMINGHAM, AL
David M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/28/2025
Good service , always polite. Comfortable when I wait.
5/29/2025
David, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
CENTER POINT, AL
Jerry G|2023 GMC Acadia
Confirmed Service Customer
5/29/2025
Great and friendly service as always.
5/30/2025
Jerry, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SPRINGVILLE, AL
Jennifer W|2026 GMC Terrain
Confirmed Sales Customer
6/2/2025
Amazing service
Michael Johnson
6/4/2025
Jennifer, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
CROPWELL, AL
Karen E|2020 Buick Enclave
Confirmed Service Customer
6/2/2025
Only thing I didn’t understand was that they have done away with giving customers any paperwork showing what work was performed on the car and the pricing. Seemed very odd.
6/5/2025
Karen, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (205) 718-7565 when you have a chance. Thank you, and we look forward to hearing from you.
BIRMINGHAM, AL
Dale F|2025 GMC Yukon
Confirmed Sales Customer
6/11/2025
Bought several vehicles from this dealership. Always treated wonderfully!
Gregory Trammell
6/12/2025
Dale, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PINSON, AL
Larry M|2016 Buick Enclave
Confirmed Service Customer
6/13/2025
i always get great service from Courtesy!
6/15/2025
Larry, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
TRUSSVILLE, AL
Robert W|2020 GMC 1500 Sierra
Confirmed Service Customer
6/14/2025
Great team work ⁴
6/16/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
BIRMINGHAM, AL
William S|2025 GMC Sierra 1500
Confirmed Sales Customer
6/15/2025
Purchase experence with Mickey was Great ! Documentation person had zero personality .
Michael Johnson
6/17/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy GMC INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VESTAVIA, AL
James B|2022 GMC 1500 Sierra
Confirmed Service Customer
6/18/2025
Service guys were ready when I arrived and got my vehicle in right away. They got everything done and called to let me know that it was ready for pick-up sooner than I expected. I have had no issues with the work.
6/19/2025
Thanks James! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOOVER, AL
Chandra M|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/24/2025
Excellent customer service, greeted as I walked in the door, no long wait. I was in an out within a timely manner.
Steven Rice
6/25/2025
Chandra, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BIRMINGHAM, AL
Kelly D|2024 GMC Sierra 1500
Confirmed Service Customer
6/25/2025
Great service. Very knowledgeable and very courteous!!
6/25/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TRUSSVILLE, AL
Dodridge G|2025 GMC Sierra 1500
Confirmed Sales Customer
6/27/2025
Very professional.
Gregory Trammell
6/26/2025
Dodridge, we appreciate you taking the time to leave us this feedback. We hope to see you soon!
ONEONTA, AL
Allan S|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/25/2025
You should not change for a problem that you have been surcharging for, for the the last two months and have not found and have not fixed completely. You say it's a different code every time but not. I run a scan as well and it has the same codes as well. Just getting scammed by you as well.
6/26/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to us at (205) 718-7565 at your earliest convenience to discuss how we can turn your experience into a positive one.
TRUSSVILLE, AL
Brandon S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/26/2025
Everything went well. Did have small communication issue but the dealership resolved it.
6/27/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BIRMINGHAM, AL
Terrence H|2022 GMC 1500 Sierra
Confirmed Service Customer
6/30/2025
Great service, great people!
7/1/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
PLEASANT GROVE, AL
Phillip C|2023 GMC Sierra 1500
Confirmed Service Customer
6/30/2025
In general, communication frequency & accuracy is lacking. Specifics: 1. I made an appointment online for Memorial Day. I assumed you would be open because I was even allowed to make the appointment for that day. Further, I even asked the virtual assistant on your webpage if the service department would be open. I found out that you were in fact not open on Memorial Day after I drove 30 minutes to the dealership. 2. My vehicle wound up being in your shop from May 27th (really the 26th when I left it there on Memorial Day) to June 5th. I believe my service rep called me twice during that time frame. The rest of the time, I had to call to get updates, usually only speaking to someone other than my service rep. 3. On June 5th, I was told my vehicle was ready to be picked up. Upon arrival shortly before closing time, the individual who helped me, who was not my service rep, had to call the service technician to get an update. Apparently, everyone had left before closing time. The service tech told this individual that he had wanted to test the vehicle the following morning, so I'm not sure why I was told it was ready for pick up. 4. I had brought the vehicle in to address an issue with the engine sputtering and to have the recall inspection done. I was told at some point late in the time that my vehicle was in the shop (maybe at pickup) that it was not due for the recall inspection yet. I don't know why the recall inspection couldn't have been done while the vehicle was in the shop (I believe I received the recall notice from GM shortly after at a different residence that I haven't been to yet).
7/3/2025
Phillip, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (205) 718-7565 so we can make your experience a positive one.
MEMPHIS, TN
Carol A|2024 GMC Terrain
Confirmed Service Customer
6/11/2025
I was promised all things would be filled. Was 100 miles from home no wiper fluids and the alert blocked mileage and speed.
6/12/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (205) 718-7565 to discuss your concerns, as your satisfaction is of utmost importance to us.
LEEDS, AL
Billy S|2023 Buick Encore GX
Confirmed Service Customer
6/13/2025
Great Service and staff very professional and courteous.
6/15/2025
Billy, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
BIRMINGHAM, AL
Kyle C|2025 GMC Sierra EV
Confirmed Sales Customer
6/16/2025
Quick responses. Clear communication. No questionable sales tactics. Very pleased.
Christopher Graf
6/18/2025
Kyle, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
MONTGOMERY, AL
Melinda G|2019 Buick LaCrosse
Confirmed Service Customer
6/26/2025
The people at Courtesy are always helpful and friendly
6/27/2025
Melinda, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
BIRMINGHAM, AL
Jay S|2025 GMC Yukon
Confirmed Sales Customer
6/29/2025
Easy. As expected.
Gregory Trammell
6/30/2025
Jay, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MARIETTA, GA
William C|2024 GMC Canyon
Confirmed Service Customer
7/1/2025
Today was fast and easy oil change and tire rotation.
7/3/2025
We're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!
MCCALLA, AL
Joseph A|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
7/2/2025
Started out with contacting Taylor online regarding a truck with a specific stock number. Response was it was in stock and available. Handed off to salesman named Mickey. Took test drive and worked a deal in an hour. Out the door in an hour and a half which is fastest I've ever experienced buying a new vehicle. Normally it's an all day affair.
Michael Johnson
7/5/2025
Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy GMC INC.! We sincerely value your business and look forward to your next visit!
BIRMINGHAM, AL
Brandon S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/2/2025
Had a great experience Damon was great to deal with.
7/4/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
BIRMINGHAM, AL
Perry W|2024 GMC Sierra 1500
Confirmed Service Customer
7/3/2025
Quick and courteous. Always appreciate the communication and promptness.
7/6/2025
Perry, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy GMC INC.! We sincerely value your business and look forward to your next visit!
MOUNTAIN BROOK, AL
James D|2018 GMC 3500HD Sierra
Confirmed Service Customer
7/2/2025
No estimate the next day as promised. Delay in ordering part that should be pretty common to have in stock. Adding unnecessary shop charges to bill. Vehicle took a week to get repaired. My lug wrench was out and laying on my bed cover not returned to where it goes under the seat. Not how Wayne Gargus would have treated a customer by far. You guys can do better.
7/5/2025
James, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (205) 718-7565 so we can discuss your experience further. We look forward to hearing from you.
TRUSSVILLE, AL
Chandra M|2025 GMC 1500 Sierra
Confirmed Service Customer
7/3/2025
Always great customer experience and best of all, no long wait time.
7/6/2025
Chandra, thank you for choosing Courtesy GMC INC. as your first choice for all your automotive needs! We hope to see you soon!
BIRMINGHAM, AL
Rhonda L|2023 Buick Encore GX
Confirmed Service Customer
7/14/2025
Great service everyone very helpful and informative
7/15/2025
Rhonda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ODENVILLE, AL
Tracy V|2025 GMC Sierra 1500
Confirmed Sales Customer
7/17/2025
Mickey is awesome! He showed us the truck. He called with the numbers the next morning. We came that evening after work and signed papers.He explained and set up everything for us. This has been the best car buying experience ever! Craig was also awesome!!
Michael Johnson
7/18/2025
Tracy, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TRUSSVILLE, AL
Michel R|2017 Buick Enclave
Confirmed Service Customer
7/23/2025
The only issue i had is they had me come in at 1PM and they didn't start on my car until 2:30PM .
7/23/2025
Michel, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (205) 718-7565 to discuss your concerns, as your satisfaction is of utmost importance to us.
PINSON, AL
Mindy S|2023 GMC Yukon XL 1500
Confirmed Service Customer
7/23/2025
Quick and professional
7/24/2025
Mindy, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
REMLAP, AL
Shirley S|2023 GMC Sierra 1500
Confirmed Service Customer
7/24/2025
Zac Sparkman and the Tech's at courtesy are the greatest. Sac makes Courtesy GMC a great place to do business with his understanding and great effort to get repairs done on time and correctly! Thank you Zac for a job well done!!!
7/25/2025
Shirley, your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy GMC INC. and we hope to see you again soon!
ODENVILLE, AL
Brenda H|2014 Buick Enclave
Confirmed Service Customer
7/21/2025
Everyone was so nice. Kyle kept me informed and was very.helphul
7/23/2025
Brenda, thank you for your kind review; we are happy to pass along your comments to Kyle here at Courtesy GMC INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!
WARRIOR, AL
Danny B|2025 GMC Sierra 1500
Confirmed Sales Customer
7/28/2025
i had a great experience at the dealership everyone was helpful and very courtesy. I would send people there to buy a vehicle anytime.
Gregory Trammell
7/29/2025
Danny, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy GMC INC.! We sincerely value your business and look forward to your next visit!
VANDIVER, AL
Brice B|2023 GMC Sierra 1500
Confirmed Service Customer
7/28/2025
I have been buying from courtesy for 30 years. They are like family and I think of them as family . They do a great job of taking care of me and my family and that is all I have to say about them they are great!!
7/29/2025
Brice, thank you for choosing Courtesy GMC INC. as your first choice for all your automotive needs! We look forward to your next visit! Take care!
ONEONTA, AL
Carolyn L|2026 GMC Terrain
Confirmed Sales Customer
7/29/2025
It was a seamless and easy purchase. Mickey could not have more knowledgeable or professional with the sale.
Michael Johnson
7/30/2025
Carolyn, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
MURFREESBORO, TN
Michael W|2025 GMC Sierra 1500
Confirmed Sales Customer
7/30/2025
Very friendly and courteous team. Everyone was extremely helpful.
Elmer Lolley
8/1/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WETUMPKA, AL
Shirley S|2023 GMC Sierra 1500
Confirmed Service Customer
8/1/2025
Zac Sparkman is a great service writer. Very knowledgeable, patience, and understanding of your service requests. Zac provides great effort and knowledge to make customers happy with the service department!! Zac makes Courtesy GMC Birmingham Al a great service department!
8/4/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!
ODENVILLE, AL
Darin C|2015 GMC Yukon
Confirmed Service Customer
8/4/2025
Great service, quick turnaround, they recognized me by name
8/5/2025
Darin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BIRMINGHAM, AL
Jennifer K|2018 GMC Terrain
Confirmed Service Customer
8/8/2025
The problem with my vehicle was diagnosed timely, abnormal finders were explained well, and fixed right the first time.
8/11/2025
Jennifer, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BIRMINGHAM, AL
Regina P|2021 Buick Encore GX
Confirmed Service Customer
7/24/2025
Did not have appointment but service ran a scan code on my car told me that it was a bad Key FOB which I ordered another Key FOB from the dealership while using my spare Key FOB my car stopped running in the middle of the road hazard lights would not even come on. I have a new battery at this point I no longer trusted the car and I traded the car to get a reliable car.
7/25/2025
Regina, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (205) 718-7565 when you can so we can address this situation directly. Thank you and have a great day.
PINSON, AL
Mindy S|2023 GMC Yukon XL 1500
Confirmed Service Customer
7/30/2025
Had flat tire
7/31/2025
Mindy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
REMLAP, AL
Candice S|2023 GMC Sierra 1500
Confirmed Service Customer
7/30/2025
.
8/2/2025
Candice, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
BIRMINGHAM, AL
Renda S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/10/2025
Mr Mickey is a great salesman love doing business with him. He took the time in helping me with all the needs I was wanting. Thank you COURTESY BUICK-GMC
8/12/2025
Renda, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy GMC INC.! If you have any further questions, please give us a call. We're always happy to help!
BIRMINGHAM, AL
Laura H|2024 Buick Envista
Confirmed Service Customer
8/15/2025
Very pleasant atmosphere and easy process. Thank you!!
8/17/2025
Laura, we want all our clients to have a comfortable and stress-free experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
TRUSSVILLE, AL
Andrew L|2026 GMC Terrain
Confirmed Sales Customer
8/21/2025
Best dealership around! Purchased over 20 vehicles here in the past 15 years!
8/24/2025
Andrew, thank you so much for your positive comments about Courtesy GMC INC.! Feel free to reach out to us if you need anything. Have a wonderful day.
Trussville, AL
Larry M|2016 Buick Enclave
Confirmed Service Customer
8/22/2025
V
8/25/2025
Larry, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
TRUSSVILLE, AL
Robert B|2016 GMC 1500 Sierra
Confirmed Service Customer
8/26/2025
IN AND OUT VERY QUICK.
8/27/2025
Robert, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
BIRMINGHAM, AL
Richard G|2024 GMC Sierra 1500
Confirmed Service Customer
8/27/2025
Friendly, efficient
8/28/2025
Richard, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TRUSSVILLE, AL
David R|2022 GMC Yukon XL
Confirmed Service Customer
8/9/2025
Great service. Part was not in stock.
8/11/2025
Laempe, we are so happy to read such a great review about Courtesy GMC INC.! If you have any further questions, please give us a call. We're always happy to help!
TRUSSVILLE, AL
William C|2021 Buick Envision
Confirmed Service Customer
8/9/2025
Typical visit with no fuss and prompt service. The experience o have come to expect from Courtesy GMC.
8/11/2025
William, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
TRUSSVILLE, AL
Craig B|2024 GMC Sierra 1500
Confirmed Service Customer
8/13/2025
The staff are excellent and helpful.
8/16/2025
Craig, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
BESSEMER, AL
Marquetta G|2025 GMC Sierra 1500
Confirmed Sales Customer
8/14/2025
I would say my husband and I had a okay experience at this dealership. The GM looked me in my face and didn’t say a word. I thought that was unprofessional however our salesman was great. We were not happy once we were told we were unable to get the 90 day deferred payments because that’s what GM and courtesy advertised and we were well qualified buyers. Overall they had the paperwork ready to sign when we go there so no wait time.
Gregory Trammell
8/16/2025
Thank you; we appreciate your feedback! It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.
BIRMINGHAM, AL
Jerry G|2023 GMC Acadia
Confirmed Service Customer
8/20/2025
Friendly and professional staff as always. I have been a customer for the past 35 years and will continue to have my vehicles serviced by the same company.
8/21/2025
Thank you for choosing Courtesy GMC INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
SPRINGVILLE, AL
Glenda M|2024 GMC Terrain
Confirmed Service Customer
8/20/2025
Prompt and efficient service.
8/21/2025
Glenda, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
TALLADEGA, AL
Bobby L|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/22/2025
Great price. and Timely delivery.
Michael Johnson
8/24/2025
Bobby, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
VANCE, AL
Reginald W|2014 Buick Enclave
Confirmed Service Customer
8/29/2025
it was a recall air bag replacement for our Buick Enclave. Was called when product came in and staff scheduled my apt promptly and checked me in on arrival and completed the project in the time scheduled while I waited. All vere very courteous and efficient. Well Done. Reggie Wright
9/1/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
VESTAVIA HILLS, AL
Kenneth W|2024 GMC Sierra 1500
Confirmed Service Customer
9/9/2025
Was able to drive up and get an oil change without having an appointment as they worked me in.
9/10/2025
Kenneth, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PELL CITY, AL
Shirley S|2023 GMC Sierra 1500
Confirmed Service Customer
9/11/2025
Zac Sparkman and the techs at Courtesy GMC make it a great place for service. Zac works hard and uses his great knowledge to get the problem fix right and on time. Thank you Zac for a job well done!!
9/12/2025
Simpson, we're happy you found our staff to be so supportive during your experience here at Courtesy GMC INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ODENVILLE, AL
Diane H|2024 Buick Enclave
Confirmed Service Customer
9/12/2025
One hour! Great
9/15/2025
Diane, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
LEEDS, AL
Byron W|2023 Buick Envision
Confirmed Service Customer
9/15/2025
Ok
9/16/2025
We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
PINSON, AL
Darin C|2015 GMC Yukon
Confirmed Service Customer
9/16/2025
I greatly appreciate Zach’s professionalism. He is one of the best service advisors I have interacted with
9/17/2025
Darin, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BIRMINGHAM, AL
Thomas B|2024 GMC Canyon
Confirmed Service Customer
9/23/2025
Quick responses from Kyle on communication with the status of the vehicle and arranging transportation to/from the dealership was great!!!
MOUNTAIN BRK, AL
John O|2017 GMC 2500HD Sierra
Confirmed Service Customer
9/23/2025
Always a great experience with Courtesy! Best around!
9/24/2025
John, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy GMC INC.! If you have any further questions, please give us a call. We're always happy to help!
BHAM,, AL
Peggy K|2016 GMC Terrain
Confirmed Service Customer
9/24/2025
Zac did an AMAZING job taking care of me and my vehicle. He did everything he promised.He gave me A+ customer service!
9/25/2025
We're happy you found our staff to be so supportive during your experience here at Courtesy GMC INC.. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Courtesy GMC INC.!
ALABASTER, AL
Dexter W|2024 GMC Sierra 1500
Confirmed Service Customer
9/25/2025
Whenever I visit the service department at COURTESY I feel like a member of the family
9/26/2025
We appreciate your positive review about your recent experience with us! We hope to see you soon!
BIRMINGHAM, AL
John G|2024 GMC Sierra 1500
Confirmed Service Customer
8/29/2025
This time was better than my last visit. I know everyone has a bad day, but the man that was closing me out was not very Happy. No interaction.
9/1/2025
John, your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy GMC INC. and we hope to see you again soon!
WARRIOR, AL
Brice B|2023 GMC Sierra 1500
Confirmed Service Customer
8/29/2025
They always do a great job and take care of their customers.
9/1/2025
Thank you for choosing Courtesy GMC INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
ONEONTA, AL
Chenita K|2021 GMC Acadia
Confirmed Service Customer
9/7/2025
Always treated respectfully by the staff. Staff is always courteous and professional.
9/8/2025
Chenita, thank you so much for your positive comments about Courtesy GMC INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JACKSONVILLE, FL
Henry G|2025 GMC Sierra 1500
Confirmed Sales Customer
9/14/2025
Purchase new GMC everyone did excellent work
Elmer Lolley
9/16/2025
Henry, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BIRMINGHAM, AL
Jerry B|2017 Buick Enclave
Confirmed Service Customer
9/18/2025
It was nice they were very hepfull
9/21/2025
Jerry, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
LEEDS, AL
Timothy H|2024 GMC Sierra 1500
Confirmed Service Customer
9/25/2025
Love
9/27/2025
Timothy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
BIRMINGHAM, AL
Anthony P|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
9/26/2025
Everyone was wonderful! Our second time buying here. Greg and Richard took great care of us and working with us to get the truck we needed!
Gregory Trammell
9/28/2025
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
TRUSSVILLE, AL
Tommie M|2019 GMC 1500 Sierra
Confirmed Service Customer
9/29/2025
Good customer service
9/30/2025
Tommie, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
BIRMINGHAM, AL
Gretchen H|2022 GMC Canyon
Confirmed Service Customer
10/3/2025
Know that my vehicle will be in excellent condition because of the quality of work done. The service department has always gone 100%.
10/6/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
KIMBERLY, AL
Joel W|2020 GMC 1500 Sierra
Confirmed Service Customer
9/25/2025
Had to have a new battery
9/28/2025
Joel, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
BIRMINGHAM, AL
Jennifer W|2026 GMC Terrain
Confirmed Service Customer
9/29/2025
Easy.
9/30/2025
Jennifer, we appreciate you taking the time to leave us this feedback. We hope to see you soon!
CROPWELL, AL
Catherine C|2017 Buick Envision
Confirmed Service Customer
10/6/2025
To expensive and I do not feel like I got enough feedback on what all was completed.
10/7/2025
Catherine, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (205) 718-7565 to discuss your concerns, as your satisfaction is of utmost importance to us.
TRUSSVILLE, AL
Herbert R|2019 GMC 1500 Sierra
Confirmed Service Customer
10/8/2025
Great
10/10/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
MC CALLA, AL
Glenda G|2022 GMC Acadia
Confirmed Service Customer
10/15/2025
Wait area clean and comfortable. Employees pleasant and helpful.
10/16/2025
Glenda, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
BIRMINGHAM, AL
Andrew G|2024 Chevrolet Suburban 1500
Confirmed Service Customer
10/16/2025
I have always found the service department at Courtesy GMC to honest and quite capable. Thank you!
10/19/2025
Andrew, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
MOUNTAIN BROOK, AL
Jerry W|2025 GMC Sierra 1500
Confirmed Service Customer
10/19/2025
Good
10/20/2025
We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
BIRMINGHAM, AL
William C|2021 Buick Envision
Confirmed Service Customer
10/23/2025
I always appreciate the level of service that I receive from the Courtesy GMC service department. They get the job done quickly and efficiently every time.
10/26/2025
We're glad everything was completed quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!
TRUSSVILLE, AL
Robert L|2026 GMC Sierra 1500
Confirmed Sales Customer
10/24/2025
Great people! Greg was a very productive and very helpful salesman! I would suggest to anyone to use Greg Trammel and Courtesy GMC dealership!
Gregory Trammell
10/26/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy GMC INC.! If you have any further questions, please give us a call. We're always happy to help!
HOOVER, AL
Dwight C|2023 Buick Enclave
Confirmed Service Customer
10/13/2025
Fast courtesy service. Damen did an excellent job in taking care of my needs.
10/14/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Courtesy GMC INC. and we hope to see you again.
TRUSSVILLE, AL
Luther P|2025 GMC Yukon
Confirmed Service Customer
10/15/2025
I did not have my GMC Yukon serviced on 10/14/2025
10/16/2025
Luther, thank you for your feedback. We apologize for the inconvenience. If you believe you have received the survey in error, you can unsubscribe by clicking on 'Unsubscribe' at the bottom of the survey email invitation. Thanks!
PELL CITY, AL
Jeffrey J|2021 GMC 2500HD Sierra
Confirmed Service Customer
10/16/2025
Zac communicated with me throughout the process of my service visit.
10/19/2025
Jeffrey, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TRUSSVILLE, AL
Chris L|2025 GMC Sierra 1500
Confirmed Service Customer
10/21/2025
Not only is the work great but they really do their best to get you in and out!
10/21/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
TRUSSVILLE, AL
Corey P|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
10/21/2025
It was great
Gregory Trammell
10/22/2025
Corey, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
BESSEMER, AL
Betty C|2014 GMC Acadia
Confirmed Service Customer
10/23/2025
We were on our way to the doctors office and had just got on 459 when my car started acting up and we turned around and made it back to the dealership. They put us in a loaner vehicle and we made it to the doctors. They were able to get my vehicle fixed that afternoon and we went back and picked it up. Thanks
10/25/2025
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SPRINGVILLE, AL
Jo S|2026 GMC Acadia
Confirmed Sales Customer
10/27/2025
My salesman Keith was great and very accommodating to all my requests.
Steven Rice
10/27/2025
Jo, we're happy you found our staff to be so supportive during your experience here at Courtesy GMC INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
THOMASVILLE, AL
Anthony D|2026 GMC Sierra 1500
Confirmed Sales Customer
10/28/2025
Treated me and my grandson like we were friends forever. Very nice salesman and other staff
Steven Rice
10/29/2025
Anthony, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WARRIOR, AL
Larry M|2016 Buick Enclave
Confirmed Service Customer
10/24/2025
Excellent
10/27/2025
Larry, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
TRUSSVILLE, AL
Richard G|2024 GMC Sierra 1500
Confirmed Service Customer
10/27/2025
Rachel was friendly, courteous, knowledgeable and efficient. Work was completed on time and the results were excellent.
10/28/2025
Richard, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
TRUSSVILLE, AL
Phillip W|2016 Buick Enclave
Confirmed Service Customer
10/31/2025
Everyone was helpful, informative and friendly. Work seemed to be timely and well done. My Enclave is due a recall repair and was told the part will need to be ordered and they will contact me when available.
11/3/2025
Phillip, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
PINSON, AL
James P|2026 GMC Sierra 1500
Confirmed Sales Customer
11/4/2025
The purchase process was simple and efficient, not wasting my time. Information about the vehicle was accurate. Overall, and great experience.
TRUSSVILLE, AL
Mindy S|2023 GMC Yukon XL 1500
Confirmed Service Customer
11/7/2025
Quick & Professional services from Zac Sparkman
11/9/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
REMLAP, AL
James B|2022 GMC 1500 Sierra
Confirmed Service Customer
11/14/2025
I got competitively priced tires mounted, balanced and aligned, and had an issue with my adaptive cruise control checked in the afternoon. I got it back when promised. Great service.
11/16/2025
James, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
HOOVER, AL
Jerry G|2023 GMC Acadia
Confirmed Service Customer
11/17/2025
Friendly staff willing to take the time to insure your needs are met. Work was completed in the time frame promised.
11/18/2025
Jerry, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SPRINGVILLE, AL
Roger S|2024 Chevrolet Equinox
Confirmed Service Customer
11/18/2025
The work was done exactly as stated when I brought my car in for an estimate. It was done in a timely and professional manner.
11/20/2025
Roger, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
LEEDS, AL
Richard H|2026 GMC Sierra 1500
Confirmed Sales Customer
11/22/2025
Sales team did a great job. Also liked that it was a quick process.
TUSCALOOSA, AL
James G|2026 GMC Sierra 1500
Confirmed Sales Customer
10/29/2025
The salesman was great, also both the sales manager and the finance manager were great as well
Steven Rice
11/1/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy GMC INC. Please don't hesitate to reach out if there's anything additional we can do for you.
CALERA, AL
Aaron L|2021 GMC 1500 Sierra
Confirmed Service Customer
10/30/2025
Great experience
11/2/2025
Aaron, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
TRUSSVILLE, AL
Allen K|2018 GMC 1500 Sierra
Confirmed Service Customer
10/31/2025
Zac was outstanding
11/2/2025
Allen, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy GMC INC.! If you have any further questions, please give us a call. We're always happy to help!
BIRMINGHAM, AL
Karen K|2020 Buick Envision
Confirmed Service Customer
11/4/2025
Great service
11/5/2025
Karen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CENTER POINT, AL
Donna H|2026 GMC Acadia
Confirmed Sales Customer
11/5/2025
Salesman and finance manager were both great. Sold me my car and got me on my way in a timely manner.
Gregory Trammell
11/5/2025
Donna, we're happy you found our staff to be so supportive during your experience here at Courtesy GMC INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
PRATTVILLE, AL
Reginald W|2014 Buick Enclave
Confirmed Service Customer
11/6/2025
Oil change
11/7/2025
Wright, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Courtesy GMC INC. and we hope to see you again.
VESTAVIA HILLS, AL
Keith S|2025 GMC Sierra 1500
Confirmed Service Customer
11/12/2025
It was much faster than what I expected.
11/13/2025
Keith, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOOVER, AL
Anna R|2023 GMC Acadia
Confirmed Service Customer
11/14/2025
The man I spoke to ( Chad) was very helpful and knew exactly how to help in taking care of my remote key problem and also Damon Wilson was helpful also.
11/17/2025
Anna, we're happy you found our staff to be so supportive during your experience here at Courtesy GMC INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
ONEONTA, AL
Diane P|2018 Buick Regal
Confirmed Service Customer
11/26/2025
I was very pleased. All the matters were quickly taken care of
11/27/2025
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
ONEONTA, AL
Aesha D|2022 GMC Acadia
Confirmed Service Customer
11/24/2025
As always,, The entire service center team provides stellar service...for most recent service,, I want to highly two associates in the department,, Mr. Donnie Knock for providing professional, friendly and safe travel for me to my job while my car was being serviced... Mr. Knoc made my morning with his delightful personality. Also I would like to highlight Mr. Courtney who deligently listened the issue at hand ans made sure that the nail in my tire was removed and repaired! Thanks Courtesy GMC Sevice Department!
11/24/2025
Aesha, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BIRMINGHAM, AL
Jeremy R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/24/2025
The work done was well done . The delivery time kept shifting and communication was sub par at best. I was told it would be ready Friday by closing time. Then the tech ran behind on another car so it would be Monday at lunch, and ended up being Wednesday afternoon late. All of this with zero reaching out to keep me updated. I had to initiate all communications. That is now good for customer service, good or bad news communication is very important.
11/25/2025
Jeremy, thank you for taking the time to leave us feedback about your experience with us. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
TRUSSVILLE, AL
Juliet R|2020 Buick Envision
Confirmed Service Customer
11/24/2025
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11/26/2025
Juliet, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
SYLACAUGA, AL
Jeremy R|2026 GMC Sierra 1500
Confirmed Sales Customer
11/25/2025
Great experience from start to finish. Keith Rice was great to work with.
Steven Rice
11/26/2025
Jeremy, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BIRMINGHAM, AL
Raymond R|2015 GMC Terrain
Confirmed Service Customer
11/27/2025
Professional and efficient
11/28/2025
Raymond, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
LEEDS, AL
William C|2021 Buick Envision
Confirmed Service Customer
12/1/2025
It is always a great experience when having my vehicles serviced at Courtesy.
12/2/2025
William, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!
TRUSSVILLE, AL
Lewis F|2026 GMC Sierra 1500
Confirmed Sales Customer
12/4/2025
The purchase experience for a new truck was outstanding. Mickey, the sales person led us through the process from arrival at the dealer to driving away. He was professional throughout. The truck deal was the best we could find in a four state area. We highly recommend Courtesy in Birmingham.
Michael Johnson
12/6/2025
Lewis, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy GMC INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHATTANOOGA, TN
Joe H|2025 GMC Canyon
Confirmed Sales Customer
11/26/2025
Through, professional, great job at meeting my needs
Joel Gardner
11/27/2025
Joe, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything we can do for you.
TRUSSVILLE, AL
Richard T|2025 GMC Sierra 1500
Confirmed Service Customer
12/1/2025
I brought my truck in 3 times to get it worked on for the service drive assist message. The third time, the windshield was cracked after a front camera install. I was told I would have to bring it back again, so a different manager would have to look at it. I should not have to bring my vehicle in this many times, and to get my vehicle back in worse shape than when I brought it in is a disappointment.
12/2/2025
Richard, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (205) 718-7565 at your earliest convenience to discuss how we can turn this experience into a positive one.
LAKE VIEW, AL
Lee T|2018 GMC 1500 Sierra
Confirmed Service Customer
12/9/2025
I made an appointment for service on Tuesday 12/2 at 7:30 am. I had to call to get updates thru out the week and finally picked up my truck on Friday without service being completed. As of Wednesday, my truck had not been looked at which made me wonder why i made an appointment. I understand technicians are busy and things happen that alter schedules but the communication and responsiveness was poor.
12/10/2025
We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to make this up to you. Please contact our manager at (205) 718-7565 so we can make your experience a positive one.
MOUNTAIN BRK, AL
Shirley S|2025 GMC Yukon
Confirmed Service Customer
12/12/2025
Zac Sparkman is a great service writer as is the techs at Courtesy GM Birmingham Al. Easy service appointments and work completed correctly on time. Thank you Zac for a great job well done!!
12/12/2025
Shirley, we're happy you found our staff to be so supportive during your experience here at Courtesy GMC INC.. Please don't hesitate to reach out to us if there's anything more we can do!
ODENVILLE, AL
Susan R|2026 GMC Acadia
Confirmed Service Customer
12/12/2025
Great, quick but thorough service on my SUV! Everyone so nice and cheerful!
12/12/2025
Susan, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
TRUSSVILLE, AL
James H|2026 GMC Sierra 1500
Confirmed Sales Customer
12/12/2025
Responsive, direct answers to questions asked and provided information without pushy sales tactics.
Michael Johnson
12/13/2025
James, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COFFEYVILLE, KS
Judy E|2022 GMC Acadia
Confirmed Service Customer
12/15/2025
It's always a pleasure to have my car serviced at your dealership. The service team is always friendly, helpful and takes care of everything in a very timely manner.
12/15/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you for choosing Courtesy GMC INC. and we hope to see you again.
PINSON, AL
James T|2024 GMC Sierra 1500
Confirmed Service Customer
12/5/2025
The process for taking care of my recall was quick and easy. It was actually much quicker than I expected. The service team was great.
12/6/2025
James, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ONEONTA, AL
Thomas Q|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/6/2025
Everything went about should.
12/6/2025
Thomas, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
TRUSSVILLE, AL
Etta Z|2025 GMC Canyon
Confirmed Sales Customer
12/9/2025
They were very helpful and Chris worked hard to get me a wonderful deal. Mickey is a great salesman.
Michael Johnson
12/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
BIRMINGHAM, AL
Glenda G|2022 GMC Acadia
Confirmed Service Customer
12/22/2025
Nice clean place to wait if you’re waiting. Courteous employees and helpful.
12/23/2025
Glenda, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BIRMINGHAM, AL
Lynda M|2017 Buick Envision
Confirmed Service Customer
12/24/2025
Friendly efficient and reasonable price
12/24/2025
Lynda, thank you so much for your positive comments about Courtesy GMC INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!
LEEDS, AL
James T|2023 GMC Sierra 2500 HD
Confirmed Service Customer
12/28/2025
Zac already knows about this but I had a broken piece to be replaced on the passenger side mirror and I brought the truck in for that and to have the tires rotated balanced, and the brake serviced. Picked up the truck didn’t really check to see if everything was OK with the side mirror, but that’s my fault. Got home and immediately heard the same rattling that had been associated with the broken piece. Went around to check on the Sideview mirror and noticed that the piece that had been replaced was still loose. I did not even notice that the top piece of the mirror was missing, which evidently had to be removed to replace the broken piece so when I took it back to the dealer to have them look, we noticed that the top of the Sideview mirror was missing. Very disappointing and is associated with replacing the broken piece so now Courtesy has to order the top piece and the interesting part is gonna be when we discussed who pays for this because this has to be associated with replacing the broken piece and I don’t know that it’s my responsibility to pay for poor workmanship.
12/29/2025
We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (205) 718-7565 so we can make your experience a positive one.
VESTAVIA, AL
Charles M|2019 GMC Acadia
Confirmed Service Customer
12/29/2025
The speed of the oil change and tire rotation was great.
12/29/2025
Charles, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
TRUSSVILLE, AL
John O|2017 GMC 2500HD Sierra
Confirmed Service Customer
12/19/2025
I say this all the time, but it is the truth… There is NOT a better group of people around than Courtesy! Excellent Service department, Sales -phenomenal, Love this dealership!
12/21/2025
John, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BHAM,, AL
Leslie H|2021 Buick Encore GX
Confirmed Service Customer
12/24/2025
Got my car back it’s fixed. Service was great! Zack was super nice and took care of my automotive needs.
12/31/2025
Leslie, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
PELL CITY, AL
Trenton A|2026 GMC Sierra 1500
Confirmed Sales Customer
12/25/2025
Easiest and most convenient transaction
Steven Rice
12/26/2025
Trenton, thank you for sharing your positive experience! We look forward to your next visit! Take care!
NORCROSS, GA
Robert L|2026 GMC Sierra 1500
Confirmed Sales Customer
12/29/2025
Keith rice was fantastic and easy to work with!
Steven Rice
12/30/2025
Robert, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
BIRMINGHAM, AL
Mindy S|2023 GMC Yukon XL 1500
Confirmed Service Customer
12/31/2025
Great job as always!
1/1/2026
Mindy, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
REMLAP, AL
Heather R|2025 GMC Yukon
Confirmed Service Customer
12/31/2025
Get my oil changed way great. They got me in a timely manner. The down side was, I told the service manger. Please don't scratch my rim, because the previous dealer did. Don't like the fact I warned them & it still happened.
1/1/2026
Heather, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (205) 718-7565.
CLARKSVILLE, TN
Susan B|2020 Buick Envision
Confirmed Service Customer
1/2/2026
I was greeted the minute I pulled into the service area. The young man came out to my car & asked what I was there to have done. He said he would take care of it & call me when they were finished. I don’t remember his name but he was very kind.
1/2/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
ONEONTA, AL
Jonathan G|2024 GMC Sierra 1500
Confirmed Service Customer
1/5/2026
Scheduled mileage oil change and general vehicle maintenance/inspection by Courtesy service team. As always, friendly and thorough service. The Courtesy Buick GMC service team provides excellent customer service & care. 5 stars for sure in my book. Appreciate all they do.
1/6/2026
Jonathan, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
SPRINGVILLE, AL
Glenda M|2024 GMC Terrain
Confirmed Service Customer
1/7/2026
Everyone was nice and efficient.
1/7/2026
Glenda, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.
TALLADEGA, AL
Eleanor T|2020 Buick Enclave
Confirmed Service Customer
1/7/2026
I had my air changed, however my lights was on for windshield wipes fluid, nothing was added, and also it should the tire pressure was low. These items wasn't check.
1/8/2026
Eleanor, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (205) 718-7565 when you have a chance. Thank you, and we look forward to hearing from you.
CENTER POINT, AL
Bobbie G|2025 GMC Sierra 1500
Confirmed Sales Customer
1/8/2026
Fastest ever I bought a vehicle
Michael Johnson
1/8/2026
Bobbie, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST BLOCTON, AL
Martin G|2026 GMC Sierra 1500
Confirmed Sales Customer
1/12/2026
Keith was great to work with
Steven Rice
1/12/2026
Martin, we're happy you found our staff to be so supportive during your experience here at Courtesy GMC INC.. Feel free to reach out to us if you need anything. Have a wonderful day.
HOOVER, AL
Gail L|2026 GMC Terrain
Confirmed Sales Customer
1/19/2026
I wouldn’t trade anywhere else
Michael Johnson
1/20/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
TRUSSVILLE, AL
Andrew H|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/1/2026
Very quick, painless. In and out within 1 hour.
Steven Rice
1/2/2026
Andrew, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VESTAVIA HILLS, AL
Nathan F|2026 GMC Sierra 1500
Confirmed Sales Customer
1/5/2026
Tommy made it an easy and pleasant experience
Gregory Trammell
1/5/2026
Nathan, we're happy you found our staff to be so supportive during your experience here at Courtesy GMC INC.. We hope to be of service to you again in the future. Best wishes, Courtesy GMC INC.
Valdosta, GA
Catherine P|2023 GMC Terrain
Confirmed Service Customer
1/9/2026
All staff in service department were knowledgeable, receptive, helpful. Service/ six month maintenance was well done Zachary Sparks listened to my concerns, got all addressed with efficiency. Zachary set up our July service appointment! Thank you for your superior service staff .
1/10/2026
Catherine, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy GMC INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOUNTAIN BRK, AL
Chadwick K|2026 GMC Yukon XL 1500
Confirmed Sales Customer
1/15/2026
The team was great to work with!
Steven Rice
1/15/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
SENECA, SC
Cesar G|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
1/21/2026
Very good
Michael Johnson
1/21/2026
Cesar, thank you for sharing your positive experience! We look forward to your next visit! Take care!
HOOVER, AL