Meet Our Departments – Courtesy Buick-GMC

Meet Our Departments

Sales Department

General Manager:

Scott Rackstraw srackstraw@courtesybirmingham.com

Sales Manager:

Jim Scott jscott @courtesybirmingham.com

Used Car Manager:

Don McGuffie don.mcguffie@courtesybirmingham.com

Internet Specialist:

Greg Trammell gtrammell@courtesybirmingham.com

Chad Gardner cgardner@courtesybirmingham.com

Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily. We are the dealer you can trust in Birmingham, Trussville, Oneonta, and Cullman Alabama.

We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer. New cars, used cars, certified used cars, GM Certified vehicles. pre-owned cars, Buick, GMC, Cadillac, and more!!!

Dept Hours

Service Department and Body Shop

Vernon Cooper, Service Manager
Phone: 205-836-2000
Email: service@courtesybirmingham.com
Certifications: GM Certified Service Manager

Service Advisors

Olin Taylor otaylor@courtesybirmingham.com

Bill Rittenhouse brittenhouse@courtesybirmingham.com

Rhonda Justice rjustice@courtesybirmingham.com

Sam Black, Fixed Operations
Phone: 205-836-2000
E-mail: sblack@courtesybirmingham.com

Mark Franklin, Body Shop Manager
Phone: 205-836-2000

Brian Sivley, Body Shop Advisor
Phone: 205-836-2000

Our service department offers the best in automotive service to our customers. Our state-of-the-art facility features the most current diagnostic and repair equipment available and our highly skilled factory-trained technicians will deliver efficient, quality vehicle care.

When you need service, feel free to make an appointment online.

Dept Hours

Parts Department

James Weldon, Parts Manager
Phone: 205-836-2000
Certifications: GM Certified Parts Manager

Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. We offer the same high quality parts your vehicle was built with and we keep a large inventory of these certified parts in stock at all times.

If you'd like to order a part, please fill out our online parts form.

Dept Hours

Finance Department

Matt Battles, Finance Director
Phone: 205-836-2000

Ross Baggett rbagget@courtesybirmingham.com

We have assembled a team of professionals specializing in a variety of financial solutions. We work with many financial institutions to assist every customer with their unique credit needs.

For a quick response, you can apply for credit online. It only takes a moment to complete our secure application.

Dept Hours

Courtesy Buick GMC | Your Trussville, Birmingham,Tuscaloosa, Alabaster, Anniston, Hoover, Vestavia Hills, Rainbow City, Gadsden, Alabaster and Cullman, Alabama Buick GMC dealer | Home Page

Courtesy Buick-GMC

1857 Edwards Lake Road

Birmingham, AL 35235

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